Las estrategias gamificadas al servicio de la gestión del conocimiento
Gestión del conocimiento y gamificación organizacional
DOI:
https://doi.org/10.37467/revhuman.v11.4093Palavras-chave:
Gestión del conocimiento, Gamificación, Aprendizaje, Formación, Transferencia del conocimiento, Tecnologías de la información y la comunicación, Innovación empresarialResumo
La presente investigación busca analizar la implementación de estrategias gamificadas en el modelo de gestión del conocimiento a nivel organizacional. Como metodología se realizó una revisión literaria mediante el análisis de la identificación y transmisión del conocimiento, medios y tecnología, toma de decisiones, cultura organizacional y competencia. Se obtuvo 50 artículos sobre el uso de la gamificación y la gestión del conocimiento. Los resultados identifican sus aportes en la apropiación, socialización y transferencia del conocimiento, en el capital humano. Finalmente, se identifica que la gamificación facilita los procesos relacionados con el modelo de gestión del conocimiento en las organizaciones.
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