The psychology of communicating trust: consensual dependency of trust and knowledge sharing
DOI:
https://doi.org/10.37467/revhuman.v19.4913Palabras clave:
Confianza, Intercambio de conocimientos, Comunicación psicológica, Bidireccionalidad, Estudio longitudinalResumen
La confianza indica efectos positivos sobre la salud mental y social en el entorno laboral. En este estudio se tuvo como objetivo analizar la bidireccionalidad de las variables confianza e intercambio de conocimientos a lo largo del tiempo. Los resultados mostraron que existe un patrón de tiempo en la relación entre las dos medidas, donde en el tiempo 1 (etapa inicial) los participantes tienen una mayor confianza a través del intercambio de conocimientos. En el tiempo 2 (etapa intermedia) la confianza disminuye y finalmente en el tiempo 3 (etapa madura) vuelve a aumentar. Finalmente, se discuten las implicaciones del estudio y cómo el intercambio de conocimientos puede ser un antecedente para la construcción de confianza al menos en la etapa inicial.
Citas
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