Franch Leon, Katia, and Saray Cabreja Piedras. “The Diagnosis As ‘Soft’ Technology: A Proposal to Assess the Viability of Knowledge Management in Hotel Tourism Organizations”. TECHNO REVIEW. International Technology, Science and Society Review /Revista Internacional de Tecnología, Ciencia y Sociedad 5, no. 2 (October 26, 2016): 197–204. Accessed November 22, 2024. https://ojs.bdtopten.com/karim/index.php/revTECHNO/article/view/318.