Tapia Romero M, Correa Morocho R. Systemic Model of Customer Relationship Management in University. revtechno [Internet]. 2022 Dec. 29 [cited 2024 Nov. 24];11(5):1-20. Available from: https://ojs.bdtopten.com/33015.eaapublishing/index.php/technorev/article/view/546