Twitter, social services and covid-19. Analysis of the communicative interactions of the communicative interactions of the messages emitted by political parties, social political parties, social entities, and citizens
DOI:
https://doi.org/10.37467/revtechno.v14.4819Keywords:
Covid-19, Twitter, Social services, Citizen interactions, Political discourse, Network analysis, Social entitiesAbstract
The state of alarm caused by Covid-19 has mobilised the digital social participation of the population in social networks. Likewise, the relevance acquired by Social Services in the socio-health crisis has generated an unprecedented social debate on Twitter about the reality of these services. In the article, tweets about Social Services and Covid-19 published during the pandemic were analysed using Atlas.Ti software. The results show the precariousness of Social Services and the need for a change in the management and financing model of these services in order to guarantee social benefits.
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